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Customer care
Welcome to the Alternative Gifts Customer Care department, this department is here to inform you about our company,
it's services and it's terms and conditions.
If you wish to contact a Customer Service representative then
you have four options.
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| Online support system |
This is the prefered method as you can track the progress of your support query online. |
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| Telephone Support |
If you prefer the good old fashioned telephone then you can ring 01788 576750. |
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| Public Relations |
If you are a journalist and require information, images etc please email our press office at press@alt-gifts.com |
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A customer care representative can be contacted between 9.00am and 5.00pm, Monday to Friday.
If you call out of these hours an answer phone will take your message and this will be returned the next day.
Calls are charged at your normal provider rates.
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Contact Information
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| General Sales: | sales@alt-gifts.com |
| Information: | info@alt-gifts.com |
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| By Telephone: | Tel: +44 (0)1788 576750 |
| By Mail: | Alternative Gifts
Home & Garden Gifts Online Ltd
First Floor
Westside
Mill Road
Rugby
Warwickshire
CV21 1BZ
United Kingdom
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| Company registration number: | 07127346 |
| Data Protection Act registration number: | Z1354387 |
Home & Garden Gifts Online t/a Alternative Gifts is registered in England and Wales, at the above address. |
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About Alternative Gifts
Yes folks, this is the part where we shamelessly toot our proverbial horn to
tell you how utterly fabulous Alternative Gifts has become in its long and esteemed history. Having survived the burst bubble of the dot com boom,
Alternative Gifts has become one of the largest gifts and gadgets internet retailers in the UK since its conception in 1999 boasting some
368 products available to purchase online.
It's not all pointless back slapping though as we feel it's important that our customers are aware that we are a reputable and established company
that has over a hundred thousand registered customers and an annual turnover comfortably into seven figures, whilst still giving value for money
to our customers.
 One thing
we are not however is a faceless, soulless organisation with hundreds of staff that treat customers as nothing more than an order
number. Our dedicated team (including Spike the office Jack Russell) look intimately into each order to ensure that the customer's needs
are always put first because your opinion of us matters.
Ta ta for now!
The Customer Service Team
(The ones that do all the work!)
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Corporate Sales
Since 1999 we have been supplying companies and organisations with high quality
promotional gifts and incentives. Most of the products we supply can bee printed with a logo or artwork, this is a great way for any company
to promote their brand and increase sales from customers or potential customers.
We have quickly learnt the key value of delivering on time and on budget, this is reflected by the high number of repeat customer's order we
receive. Our expertise in supplying our corporate customers with products in quantities frequently up to 30,000 units allows us to achieve
lower purchase prices from our suppliers and in turn better pricing for our customers.
Please click here to visit our corporate sales website where you will find more
information regarding promotional gifts and incentives at discounted prices.
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